Welcome to the Federal Attorney's Office of Consumer (PROFECO) web site. This portal contains basic information on the PROFECO in English. Click on the following link to access the complete PROFECO portal in Spanish.
Mexico is the second Latin-American country with a Federal Law of Protection to the Consumer and the first one in creating an Attorney's office. The Mexican experience is important, specially for the countries that start being employed at the protection of the rights of the consumers.
On February 5, 1976, the Federal Law of Protection to the Consumer enriches the social rights of the Mexican people, which for the first time establishes rights for the consuming population and believe a specialized agency in the proxy of justice in the sphere of the consumption. There are born like that the National Institute of the Consumer and the Federal Attorney's office of the Consumer, this one as organism decentralized of social service, juridical personality and own patrimony with functions of administrative authority entrusted to promote and protect the interests of the consuming public.
MISSION
To promote and to protect the rights of the consumer, to foment the intelligent consumption and to try the equity and juridical safety in the relations between suppliers and consumers.
VISION
To be an effective institution in the promotion of a culture of intelligent consumption and in the application of the law.
AIMS OF THE PROFECO
- To promote the rights of the consumer.
- To foment a culture of intelligent consumption.
- To try the equity in the relations of consumption.
- To try the juridical safety in the relations of consumption.
- Efficient the institutional performance.
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